COURSE TITLE: Business Logistics

COURSE PREFIX AND NO. MAN 210 LEC 4.5 LAB 0 CREDIT HOURS 4.5

A study of the acquisition, storage, use packaging, transportation and distribution of materials and products. Topics to be covered include: management of materials and physical distribution, transportation choices, regulation and rates, traffic management, acquisition and production scheduling, order entry and processing, logistics systems design and operation, and international logistics.

Necessary for a manager of a manufacturing firm or for those involved in product distribution.

Title: Contemporary Logistics

Edition: 1999-07

Author: Johnson and Wood

Publisher: Prentice Hall

TITLE: Business Logistics PREFIX/NO. MAN 210

Upon completion of this course, the student will be able to:

1. Explain the importance of physical distribution and materials management within the firm.
2. Explain the external logistics demand placed upon the firm and its product.
3. Develop a plan for the proper logistics mix and operations within the firm.
4. Discuss and describe proper techniques of information accumulation and development of plans and operation monitoring.
5. Survey the future of logistics and respond to new changes.

Upon completion of this course, the student will be able to:

Unit I Logistics Overview Concepts and Components

1. Define "logistics"
2. Discuss the key logistic primary activities.

1. transportation
2. inventory maintenance
3. order processing

              C.   List and describe the supporting activities.

1. warehousing
2. materials handling
3. protective packaging
4. acquisition
5. product scheduling
6. information maintenance

               D. Define and describe the nature of physical distribution management and its three important concepts.

1. cost trade-off
2. total cost concept
3. total system concept

                E.   Discuss the nature of materials management and its distinguishing characteristics.

Unit II External Logistics Demand Upon the Firm and Its Product

1. Explain what is logistics customer service

1. pre-transaction elements
2. transaction elements
3. post-transaction elements

1. Describe the components of an order cycle.
2. Explain how to set up a service policy and the major policy items.
3. Discuss service contingencies, system breakdowns, and product recall.

1. contingency plan
2. crisis plan
3. overload plan + disasters + recalls

1. Explain what the product is to the logistician, its relevant characteristics, and its impact on logistic strategy. Define the following concepts:

1. 80-20 curve
2. weight bulk ratio
3. value weight ratio
4. substitutability

1. Explain the importance of product packaging and the objectives of packaging.
2. Explain the methods of product pricing that are geographically related and to incentive pricing arrangements that are derived form logistical cost.

1. fob pricing
2. zone pricing
3. single or uniform pricing
4. freight equalization pricing
5. basing point pricing

Unit III Logistics Mix/Operations

1. Explain the importance of an inexpensive transportation system which includes:

1. scope of the transportation system
2. service choices/performance characteristics
3. single product vs. coordinated multi-product service
4. agencies and small equipment service
5. company-controlled transportation
6. international and foreign transportation

1. Describe transportation regulation/rates

1. regulation/deregulation
2. cost characteristics
3. rate computation
4. line-haul rates

1. Explain traffic management

1. how to select a carrier
2. common carrier management
3. private carrier management

1. Discuss product storage and warehousing

1. space problems and solutions
2. site selection procedures
3. private carrier management

1. Explain product handling and packaging

1. materials handling choices
2. system management/design
3. packaging ideas/alternatives

1. Discuss inventory management

1. size selection
2. cost/benefit relationship
3. control devices

1. Discuss appropriate techniques useful to acquisition/production scheduling.
2. Explain order entry and processing

1. what order entry system should include
2. processing alternatives
3. operation of the system

Unit IV Activity Management

1. Describe the management information system as it aids in designing and controlling the logistics system.

1. Identify where data is obtained.
2. Discuss how the system manipulates the data.
3. Explain in what form information is most useful to the logistician.

1. Explain how the logistician must design and specify:

1. the means by which production and demand are coordinated, and
2. how the geographical difference between the two are overcome.

1. Discuss strategic and tactical planning with the following principles:

1. differentiated distribution
2. mixed strategy
3. postponement
4. cost trade-offs
5. consolidation
6. standardization

1. Explain the general concepts for system planning: product characteristics, product life cycle, competition and customer service, volume of movement, location, channel structure, and product flow.
2. Discuss the impact on logistics of the following areas: environmental problems, geographic trends, cost trends, compute technology, and availability of raw materials.

Upon completion of this course, the student will have acquired the basic cognitive knowledge towards the nature of logistics for business management.

REFERENCES:

1. Schonberger, Richard, World Class Manufacturing: She Lessons of Simplicity Applied, 1986. 658.S, S371W, SOC
2. National Council of Physical Distribution Management, Eighties, 1982. R658.788, T772, SOC.